Refund Policy

Last Updated: December 16, 2025

Important Notice

This Refund Policy governs the subscription and payment terms for all software products and services provided by Evolvv Software LLP ("Evolvv," "we," "our," or "us"). By subscribing to or using any Evolvv software product or service, you acknowledge that you have read, understood, and agreed to this Refund Policy.

1. No Refund Policy

Evolvv Software LLP operates as a Software-as-a-Service (SaaS) solutions company. All subscriptions purchased on our platform are non-refundable.

Once a subscription is activated—whether monthly, annual, or any other billing cycle—no refunds, credits, or partial reimbursements will be issued for any unused time, features, or services during the subscribed period.

2. Subscription Commitment

When you purchase a subscription:

  • You gain immediate access to digital software services
  • Infrastructure, licensing, and operational costs are incurred instantly
  • The subscription is deemed fully delivered upon activation

For this reason, refunds cannot be accommodated once access is granted.

3. Cancellation of Subscription

You may cancel your subscription at any time:

  • Cancellation prevents future billing
  • Your access will continue until the end of the current billing cycle
  • No refunds will be provided for the remaining subscription period

Cancellation does not entitle you to any refund or credit.

4. Auto-Renewals

Unless cancelled before the renewal date:

  • Subscriptions automatically renew
  • Renewal charges are processed as per the selected plan
  • Refunds are not issued for renewed subscriptions

It is the user's responsibility to manage and cancel subscriptions prior to renewal.

5. Exceptional Circumstances

Refunds will not be provided for:

  • Change of mind
  • Lack of usage
  • Business closure or internal restructuring
  • Dissatisfaction with features after purchase
  • Downtime due to scheduled maintenance
  • Internet, device, or third-party service issues

Any exceptions, if ever granted, shall be at the sole discretion of Evolvv Software LLP and do not establish a precedent.

6. Free Trials & Demos (If Applicable)

If Evolvv offers free trials or demos:

  • They are provided to evaluate the software before purchase
  • Users are encouraged to assess suitability during this period
  • Once a paid subscription begins, the No Refund Policy applies

7. Pricing & Feature Changes

Evolvv reserves the right to:

  • Modify pricing, plans, or features
  • Add, remove, or update services

Such changes do not qualify for refunds on existing subscriptions.

8. Compliance with Indian Laws

This policy complies with applicable Indian IT, consumer protection, and digital services regulations. As Evolvv provides intangible digital services, refunds are not mandatory once service delivery has commenced.

9. Contact Information

For billing or subscription-related questions, please contact:

Evolvv Software LLP

📧 Email: support@evolvv.app
🌐 Website: www.evolvv.app

10. Acceptance of Policy

By subscribing to Evolvv's services, you expressly agree to this Refund Policy and waive any right to dispute or claim refunds for the subscribed period.